Shipping policy
Shipping Policy
Last Updated: July 28, 2026
Thank you for shopping with MicroIngredients. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may be longer during peak seasons, holidays, or promotional events.
Shipping Times
Estimated delivery times vary depending on your location.
Typical delivery estimates are:
- United States: 5–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Other International Destinations: 10–20 business days
These delivery estimates are provided for reference only and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information, if available.
Tracking updates are provided by the shipping carrier and may take up to 48 hours to become active.
Delayed Shipments
While we strive to deliver every order on time, delays may occur due to:
- Severe weather conditions
- Customs inspections
- Carrier delays
- High shipping volumes
- Other circumstances beyond our control
We appreciate your patience should any unexpected delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, additional shipping charges may apply if the package needs to be reshipped.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible through the contact methods available on our website.
We will work with the shipping carrier to help resolve the issue.
International Orders
International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer.
Shipping Restrictions
We reserve the right to limit or refuse shipment to certain countries or regions where shipping is unavailable or prohibited by law.
Changes to This Policy
We may update this Shipping Policy from time to time.
Any changes become effective immediately upon publication on this website.